Letting Services Comparison
| Service | Let Only | Fully Managed |
| Fee | 8% of annual rent | 10% of monthly rent |
| Market rent assessment | ✅ | ✅ |
| Professional photography | ✅ | ✅ |
| All major portal advertising | ✅ | ✅ |
| Accompanied viewings and feedback | ✅ | ✅ |
| Tenancy document creation | ✅ | ✅ |
| Rent negotiation | ✅ | ✅ |
| In-house vetting prior to referencing | ✅ | ✅ |
| Comprehensive referencing | ✅ | ✅ |
| Right to rent check | ✅ | ✅ |
| Arranging certificates for compliance and supplying to tenants | ✅ | ✅ |
| Tenancy e-signatures and key handover | ✅ | ✅ |
| Arrangement of inventory | Fees apply | ✅ |
| Key handover | ✅ | ✅ |
| Utility meter readings | Fees apply | ✅ |
| Tenancy deposit registration | ✅ | ✅ |
Property Management Services
| Service | Let Only | Fully Managed |
| Key holding service | ❌ | ✅ |
| Rent collection | ❌ | ✅ |
| Annual rent review | ❌ | ✅ |
| Monthly rent report and invoice | ❌ | ✅ |
| Chase rent arrears | ❌ | ✅ |
| Property inspections (as agreed at tenancy start) | ❌ | ✅ |
| 24/7 tenant reporting line | ❌ | ✅ |
| Arrange maintenance and repairs | ❌ | ✅ |
| Certificate and compliance management | Fees apply | ✅ |
| Tenancy renewal service | Fees apply | ✅ |
| Drafting and serving notices (e.g. Section 8, 13, 21) | Fees apply | ✅ |
| Staying up to date with rental legislation | ❌ | ✅ |
| Check-out process | Fees apply | ✅ |
| Final meter readings | Fees apply | ✅ |
| Deposit deductions | ❌ | ✅ |
Additional Charges
- Energy Performance Certificate (EPC): £120 (inc. VAT)
- Gas Safety Certificate: £100 (inc. VAT)
- Electrical Installation Condition Report (EICR): £250 (inc. VAT)
Compliance and Protection
We are committed to protecting both landlords and tenants:
- Registered with a Client Money Protection scheme.
- Tenant deposits protected through the Tenancy Deposit Scheme (custodial service).
- Members of The Property Redress Scheme, (Membership No: PRS052608)
a government-authorised redress scheme for consumer complaints.
Tenant deposit scheme member EW112198
Client Money Protect
WESTBROOK PROPERTY GROUP LTD is a member of Client Money Protect
Client money protection for landlords and tenants
